Cookie Policy

Last Updated: February 4, 2026

Effective Date: January 30, 2026


This Cookies Policy explains how WishFlo Technologies Ltd. ("WishFlo," "we," "us") uses cookies and similar technologies on WishFlo.com and related services (the "Service").

This Cookies Policy should be read together with our Privacy Policy and Terms of Service ("TOS"). Capitalized terms not defined here may be defined in the TOS or Privacy Policy.

Contact: support@wishflo.com


1. What Cookies Are

Cookies are small text files stored on your device (computer, phone, tablet) when you visit a website. Cookies help websites work properly, remember preferences, and (where enabled) understand how the website is used.

We also use similar technologies such as pixels, SDKs, local storage, and device identifiers ("similar technologies"). For simplicity, we refer to all of these as "cookies" in this policy.


2. Why We Use Cookies

We use cookies to:

  • Run the Service (sign-in/session management, security, load balancing),
  • Remember your choices (where applicable),
  • Measure and improve the Service using analytics (where permitted and, where required, where you consent),
  • Support session recordings for product improvement and troubleshooting (where enabled and, where required, where you consent).

We do not use cookies for third-party advertising, and we do not sell personal information.


3. Types of Cookies We Use

Cookies generally fall into these categories:

A. Strictly Necessary Cookies (Always On)

These cookies are required for the Service to function. They enable core features such as authentication, security, fraud prevention, and basic navigation. Without these cookies, the Service may not work properly.

Examples of strictly necessary purposes:

  • keeping you signed in
  • preventing fraudulent logins and abuse
  • maintaining secure sessions and stability

B. Preference / Functional Cookies (Optional)

These cookies remember choices you make (for example, basic UI settings). If you disable these, some features may be less personalized.

C. Analytics Cookies (Optional; Consent Where Required)

Analytics cookies help us understand usage so we can improve performance and user experience. We use PostHog for product analytics.

Where required by law, analytics cookies are set only after you consent via our cookie banner.

D. Session Recording (Optional; Consent Where Required)

We use session recording to understand how the Service performs, identify bugs, and improve usability. Session recording may capture interactions such as clicks, scrolling, and page navigation, and may capture on-screen content visible during the session.

  • Session recordings are enabled for a randomized subset of users.
  • We aim to avoid collecting sensitive information via session recording and may apply masking and other safeguards, but you should still avoid entering sensitive information into the Service.
  • Where required by law, session recording runs only after you consent via our cookie banner (and is treated as non-essential unless strictly necessary for security).

4. First-Party vs Third-Party Cookies

  • First-party cookies are set by WishFlo.com.
  • Third-party cookies are set by a domain other than WishFlo.com, typically by a service provider we use.

We may use a combination depending on feature configuration.


5. Service Providers and Tools

Depending on configuration and your choices/consent, cookies or similar technologies may be used in connection with:

  • PostHog (Cloud-hosted analytics + session recording): We currently use PostHog's cloud-hosted offering for analytics and session recordings. This may change in the future (for example, to self-hosting). If it does, we will update this policy as needed.
  • Cloudinary (Media delivery): We use Cloudinary to process and deliver uploaded media efficiently and securely. This may involve technical mechanisms (which can include cookies or similar technologies) required for delivery/performance.
  • Mailgun (Email delivery): We use Mailgun to send service emails (e.g., verification, invitations, notices). We do not currently track email opens. If we add email open/click tracking in the future, we will update our disclosures and provide choices where required.

For more on how we handle personal data, please see our Privacy Policy.


6. Cookie Banner, Consent, and Your Choices

A. Cookie Banner (Shown on First Visit)

Where required by law, we provide a cookie banner and request consent before setting non-essential cookies (such as analytics cookies and session recording).

Our banner is shown on first visit. If you want to change your selection later, you can do so using the controls described below.

B. How to Change Your Cookie Settings Later

Because we only show the banner on first visit, you can manage or reset cookies by:

  • Clearing cookies/site data for WishFlo in your browser settings (this will cause the banner to reappear on your next visit), and/or
  • Using your browser's controls to block or delete cookies (see below).

C. Browser Controls

Most browsers allow you to:

  • delete cookies,
  • block cookies, or
  • set rules for certain websites.

Please note: blocking strictly necessary cookies may prevent the Service from working correctly (including sign-in and secure sessions).


7. Do Not Track (DNT) and Similar Signals

Some browsers offer "Do Not Track" signals. Because there is no consistent industry standard for interpreting these signals, we do not respond to them in a uniform way. Where required by law, we rely on consent and the controls described in this policy.


8. Cookie List

Cookies can vary based on features and configuration. We may provide a current cookie list within our cookie banner/preference tools or on a dedicated page.

If you would like the latest cookie list and don't see it available on the Service, contact support@wishflo.com.


9. Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, law, or how we operate the Service (including changes to analytics hosting or recording configurations). The "Last Updated" date above indicates when this policy was most recently revised.

If changes are material, we will take reasonable steps to provide notice (for example, via the Service).


10. Contact Us

Questions about cookies or your privacy choices:

Email: support@wishflo.com